TeleCalling/Lead Generation

  • L Agro Enterprises
  • KPHB, Kukatpally, Hyderabad, Telangana, India
  • Oct 15, 2020
Full time Business Development Customer Service Entry Level

Job Description

Key Responsibilities

# Responsible for making outbound calls and regular follow up on leads assigned.

# Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

# Selling products over the phone and achieve the targeted sales numbers & value, set quality parameters

# Explaining the product features in detail and how to use the product.

# Address all the issues / grievances of customers and provide the right customer experience.

# Capture the insights from customer interactions and share it with the internal team.

# Strictly adhere to the process requirements

Skill and Competencies required:

Functional

# Business Knowledge Process Knowledge

# Product Knowledge

# Customer Orientation

# Language skills English Hindi Telugu Marathi

# Telemarketing / Selling Skills

# Basic computer skills MS Excel, Word

Behavioral

# Values Integrity / Honesty / Respect

# Communication Oral & Written skills / Listening

# Executive Presence

# Business / Telephone Etiquette

# Influencing Skills

# Willingness to learn

Education and Experience:

Under Graduate / Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply

Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom