Telecaller

  • Maharashtra Industries Development Institute
  • Thane West
  • Dec 10, 2020
Full time Other Telecommunications

Job Description

Answering calls and resolving queries about product or company. Conveying verbal acknowledgments of offers to our Sales group for closing. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies. Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines. Reaching potential or existing clients to advise them about an item. Responding to inquiries concerning things or the organization.

Skills

· Proficient in communication and interpersonal skills

· Research and record-keeping skills

· Verbal communication

· Outstanding negotiation skills to resolve issues

Data entry skills

Education: Any Graduation.