Customer Care Executive

  • Aukera Consultants
  • Bangalore, Karnataka, India
  • Jan 26, 2021
Full time Customer Service

Job Description

A leading tech company is looking for Customer Care Executive who can join at their Bangalore location

Location: Bangalore

Salary: 2 to 4 lakhs per annum

Shifts: Rotational shifts

Role / Responsibilities:

- Work diligently within an outbound call center making between 80-100 calls a day along with sending a similar amount of emails.

- Be comfortable making both warm and cold calls.

- Receive potential lead information through an internal database as well as research potential client information individually.

- Generating their own database of the target audience would be an added advantage.

- Perform data entry.

- Work within a manual as well as an auto-dialer system

- Collaborate with team members and provide daily reports.

- Excellent communication skills.

- Should be comfortable working rotational shifts.

- Should be comfortable extending their shift in order to meet the targets.

- Well-versed with MS-Office.

Qualifications:

- Under graduates / Graduates in any stream

Experience: Minimum of 1 year in cold calling, appointment generation or lead generation