4 jobs found

JOB SUMMARY :-   Manages a large cluster, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets.   KEY RESPONSIBILITIES:- ·         Relationship Management with the Axis Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch  Heads in order to achieve business targets and builds a progressive partnership with the bank.   ·         Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy.   ·         Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.   ·          Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources.   ·         Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources.   ·         Daily updates in alignment with Axis Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.   ·         Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy.   ·         Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements. ·         Driving the Axis 2.0 Vision and ensuring the highest usage of LMS activity by the team. ·         Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.     Measures of Success Business Plan:- Adj MFYP (Rs.) - Plan v/s Actuals   Activation plan:- Seller Activation (%) -  Plan Vs Actual   Red Branches: Turnaround of Red Branches as per Plan   Achieve Product Mix & Case Size Plan:- 1. Product Mix (By Value) - Plan Vs Actual 2. Case Size : Plan Vs actual   Persistency:- 15th month Persistency (%) - >82.5   and as per plan   Retain Talent: 1. Retention rate - 70%, (as per HR formula) ; G2M2 retention - >85%.                                              2. Kenexa Score improvement over last year   Effective Management of Customer: 1 Complaints incidence rate (complaints per '000/ NOP issued YTD 2.Total Leakage / Cancellations percentage   Key Relationships (Internal /External) Effective Management of  People & Customer Retain talent - - 70%, (as per HR formula) Handling Customer Complaints   Key competencies/skills required Relationship, Leading people, Effective Management of  Process Desired qualification and experience:- ·         Master of Business Administration or equivalent. ·         3 to 5 years of experience in intensive Distribution, Channel Management, Prior experience in insurance essential. ·         Result Orientation, Customer Centricity, Technical Expertise, Managerial Expertise, Problem Solving, Role Modeling Core Values.

Vacancies for Sales & Marketing/Services Sector/Back Office Executive for leading Japanese Automobile Company having its Industrial Sector all over the world and now setting up new centres in India to explore Indian markets.   Job Location: Delhi(NCR), Uttar Pradesh,West Bengal Jobs available: 550 – 600 employees Region wise requirement: West Bengal – 200; Uttar Pradesh – 150; NCR - 250   About the Company: We SKV Multiserve Solutions Pvt Ltd, having our head office in Kolkata, branch office in Noida and other offices in different cities like Mumbai & Ranchi. We are looking forward to increase our business activities and recruit on behalf of this leading Automobile Company which are best sellers having several showrooms throughout the globe who have its base operations in Japan and which is now in the view to expand its marketing activities in India as well.  Therefore, we require candidates for different posts of Sales & Marketing managers, Sales Executives, Accounts Manager Accounts head, Customers Sale Support Services, etc. for new showrooms and centre in India to set the company’s infrastructure as a whole. Eligibility Criteria:              A graduate from any recognized Institute is preferred.   (MBA in sales & marketing AND/OR Masters Degree will be an add on advantage) ;   A candidate having equivalent combination of formal education and experience.   Problem-solving and analytical skills to interpret sales performance and market trend information. Proven ability to motivate and lead the sales team.    Experience in developing marketing and sales strategies.    Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite is required.    It is important that candidates with the right mindset and yearning for doing a lot of high-quality work in a fairly young organization only apply.   The following aspects are most important for anyone working for the organization:  Very high energy levels and a positive disposition Ability to work with diverse people with diverse culture Ability to learn new concepts Very high ability of execution Attitude to run the business with hands on approach Self-starters and self-motivated people A very strong value alignment. Preference: LOCAL CANDIDATES SHALL APPLY ONLY WHO CAN EASILY COMMUTE ON DAILY BASIS. Job Specifications : Job Profile Job Duties / Responsibilities Qualifications Experience Sales & Marketing Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed.  A graduate from any recognized Institute is preferred.   (MBA in sales & marketing AND/OR Masters Degree will be an add on advantage) ;  Experience in Sales & Marketing for 6 months -10 years in Automobile industry sector. Back office Executive, Admin Executive Assist and support administrative staff in their day to day operations. Assist and coordinate with sales and marketing teams. Conduct marketing research, document and report to the marketing department. Support sales staff in handling and documenting customer accounts. Perform competitor product analysis and prepare reports. Prepare and reconcile customer balances.  Correct discrepancies in customer account balances. Assist inventory controlling staff in maintaining inventory records. Assist front office in preparing, scheduling and organizing meetings, events and appointments. Receiving transactions data on daily basis and re-organized it for analysis as per the SOP (standard operating procedure). Contacts customers/agents to remove any discrepancy in the received data. Mailing the analysis results with personal comments to higher authority for further processing. A graduate in Commerce from any recognized Institute is preferred.   (MBA in Finance AND/OR Masters Degree will be an add on advantage) ;  Experience as a back office staff /or Admin Executive for 6 months -10 years in Automobile industry sector. Customer  Service and Sales Associate Provide outstanding customer sales and service support to better serve customers and improve business performance. Greet, address and thank customers during business transactions. Understand customer complaints/issues so as to provide appropriate clarifications and solutions. Route misdirected customer requests to appropriate personnel. Contribute ideas to resolve customer problems to improve productivity. Analyze complex customer issues and provide corrective actions. Participate in meetings and activities held to improve customer satisfaction and business performance. Assist in developing and maintaining long time relationship with customers for repeat business. Improve customer service by answering calls, setting appointments, sending coupons, selling memberships etc Maintain and update customer data on regular basis. Help to monitor security of automobiles. Maintain broad knowledge of customer products and services. Assist in maintaining front desk and administration activities when needed.  A graduate from any recognized Institute is preferred.    Experience in Customer Support Services &/or Sales Associate for 6 months -10 years in Automobile industry sector.   Salary: As per company norms;  Best in the industry; As per candidates’ experience & last drawn. How to apply: Interested candidates can mail us their updated resume with proper contact no. to hr@simplified.gen.in