Customer services relations manager
- Comfort my travel
- Lucknow, Uttar Pradesh, India
- Dec 15, 2017
Job Description
We are a leading travel house with more than a decade long expierence in travel business , we need a candidate with following Job description.
1. To promote business and handle end to end business class client base / lead management .
2. Require excellent customer Service skills with English , Hindi written and spoken English.
3. Good Ms excel , word and internet working expierence
4. Flexibility to work in different shifts and on sundays if there is business requirement , although working days and working hours will always be fixed however if required candidate should be willing to put an extra effort
5. Data mining and maintaining records for all leads management systems and ensure timely follow ups and effective conversion of leads to increase revenue and add value to business.
6. Should be a team player and work as a team memeber with goals aligned to the organisational growth.
7.Should be a good learner and keen to acquire new skill sets to perform and deliver job responsibilities
8. Goal oriented and candidate should possess a neck of converting leads to successful customers and add to gross revenue of the company.
We are one of the leading name in the travel industry. ( Kailash Mansarovar Yatra Tour Package ) Our entrepreneur Mr. Vivek Bishnoi set up the business in the year 2003 with car rentals segment with just 1 car in our fleet, the business grew exponentially in all verticals from car rentals to luxury segment and customized tour packages..
Today Comfort has more than 30 vehicles of their own and more than 200 partners providing key services. We have moved more than 1 lakhs customers who have used our services. Our gross turnover and EBITA margins grew exponentially from few thousand rupees in 2003 to few million in 2016. Our dedicated team spends hours on research and logistics to match customers’ needs and requirements. Even the smallest of details are captured and worked upon to provide unmatched and reasonable service to our customers. At Comfort we have spent a decade to gain expertise, to earn a reputation and years of hard work to build comfort brand culture to provide quality service at unmatched pricing.