Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Good communications skills
Ability to listen and active problem solving skills
Kaarlo Training & HR Solution Pvt. Ltd., was formed with the intention of helping:1. Candidates find their dream jobs across India.2. Organizations find their right candidates at the quickest time.3. Organizations build a high-powered & highly motivated workforce