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Customer Relationship officer

  • Bankbazaar
  • Ambattur, Chennai, Tamil Nadu, India
  • Feb 17, 2022
Full time Customer Service

Job Description

Job Location: Ambattur, Chennai, Tamil Nadu, India

Required Skillset:

  • Excellent Communication and interpersonal Skills 
  • Ability to converse in multi-language (Hindi & English)
  • Ability to convince  & assist customers in all their queries
  • Should be comfortable traveling to Ambattur

Mandatory Skills: Excellent Verbal communication in English & Hindi

Education: Any Graduation (with or without backlogs) / 12th / 10th + 2 yrs diploma 

Roles & Responsibilities:

  • Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
  • Suggesting the customer alternative products based on need, lifestyle & spending power
  • Explaining the customers about the benefits and offers related to the products
  • Verify customer details and guide them through application gateway
  • Maintain amicable conversation throughout the call and build customer delight 

Salary: INR.15,000/- Take home / per month + Incentives 

Shift Timings: 9:00 A.M to 6:00 P.M (including all the breaks in between)

Working Days: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)

 Please feel free to reach out for any queries or further details if required.

Subashree.HR - 9345988993

About Bankbazaar

A brief about the Organization: 

  

BankBazaar.com is India’s first neutral online marketplace for instant customized rate quotes on Loans, Credit Cards, and other Personal Finance products. We’re working hard to change the way financial products are approached in India. BankBazaar.com has been consistently redefining the online loan experience over the last 12+ years. 

  

Supported by global investors such as Amazon, Sequoia Capital, Walden International, Fidelity Growth Partners, and Mousse Partners, BankBazaar.com's goal has always been to create a simpler, smoother, end-to-end experience in a user’s financial journey. The company was recognized as India's best Financial Website in 2016 by the Internet & Mobile Association of India (IAMAI) for its efforts in this direction. 

  

 With its focus on harnessing mobile technology to deliver paperless transactions, BankBazaar.com aims to be the leading marketplace for financial products. The company offers the largest number of financial products in the market, with its highly secure, user-friendly, and intuitive platform, BankBazaar.com supports more than 85 partner BFSI organizations. Bankbazaar.com is expanding its roots globally and apart from India, BankBazaar.com also has offices in Singapore and has commenced operations there this year. 

  

To know more about BankBazaar.com do visit our blog https://blog.bankbazaar.com/

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