Lead Generation & Outbound Calling: Proactively reach out to potential customers from provided databases to introduce products and services.
Sales Conversion: Use persuasive communication to convert leads into sales, meeting or exceeding monthly and weekly targets.
Customer Relationship Management: Maintain a rapport with existing customers to encourage repeat business, upselling, and cross-selling.
Database Management: Accurately record all call details, customer interactions, and sales status in the CRM system.
Product Expertise: Stay up-to-date with industry trends and develop a deep understanding of all company offerings to answer customer queries effectively.
Handling Objections: Address customer concerns and overcome objections with professionalism and persistence.
Reporting: Create and present daily/weekly reports on sales activities, lead status, and success rates to the Sales Manager.
Education: High school diploma or equivalent (Bachelor’s degree in Business, Marketing, or Finance is preferred).
Communication: Exceptional verbal and written communication skills with a clear, professional telephone manner.
Persuasion & Negotiation: Proven ability to influence others and close deals over the phone.
Resilience: Ability to handle rejection gracefully and maintain a positive attitude in a high-pressure environment.
The Telesales Executive will be responsible for generating leads, making outbound calls, and closing sales. You will act as the first point of contact for many customers, providing them with information about products and services while maintaining a high level of customer satisfaction.
Lead Generation & Outbound Calling: Proactively reach out to potential customers from provided databases to introduce products and services.
Sales Conversion: Use persuasive communication to convert leads into sales, meeting or exceeding monthly and weekly targets.
Customer Relationship Management: Maintain a rapport with existing customers to encourage repeat business, upselling, and cross-selling.
Database Management: Accurately record all call details, customer interactions, and sales status in the CRM system.
Product Expertise: Stay up-to-date with industry trends and develop a deep understanding of all company offerings to answer customer queries effectively.
Handling Objections: Address customer concerns and overcome objections with professionalism and persistence.
Reporting: Create and present daily/weekly reports on sales activities, lead status, and success rates to the Sales Manager.
Education: High school diploma or equivalent (Bachelor’s degree in Business, Marketing, or Finance is preferred).
Communication: Exceptional verbal and written communication skills with a clear, professional telephone manner.
Persuasion & Negotiation: Proven ability to influence others and close deals over the phone.
Resilience: Ability to handle rejection gracefully and maintain a positive attitude in a high-pressure environment.