Talent Kare

  JOB DESCRIPTION   Customer Service Representative -   Job Function  :Customer Service Representative Voice/Email Experience : 6 months experience preferred  Specialization : Operations Level : Executive Industry : CRM/CallCentres/BPO/ITES Location : Jaipur Salary :  23-27 k PG & Above : HCS/Graduate     Must have good command over Grammar and Fluency in English.     KEY SKILLS:   A “ Customer Service Representative ” must have Excellent verbal, written and listening skills Should have good command over Grammar and Fluency in English Should not have any MTI while conversing Details of several functions to provide quality service Good knowledge of computers Ability to Write/type messages to ensure professional tone   JOB DESCRIPTION: Handle queries and complaints of the Amazon related to products Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy Energetic, friendly and approachable individuals that understand the impact of great customer service Responsible to deliver high quality and productivity results that meet the identified targets Strong ability to multitask and take fast decisions independently Maintains composure and patience with customers   DESIRED CANDIDATE PROFILE: ·         Education qualifications – HSC/Any Graduate ·         Excellent interpersonal skills ·         Should not be below 18 years of age ·    Flexible to work in rotational shifts as per US Hours, according to business needs.