Kaycomm Services Pvt Ltd

Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information

Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills. research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets seek out the appropriate contact in an organisation generate leads and cold call prospective customers meet with customers/clients face to face or over the phone foster and develop relationships with customers/clients understand the needs of your customers and be able to respond effectively with a plan of how to meet these think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business work strategically - carrying out necessary planning in order to implement operational changes draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal have a good understanding of the businesses' products or services and be able to advise others about them ensure staff are on board throughout the organisation, and understand the need for change and what is required of them train members of your team, arranging external training where appropriate discuss promotional strategy and activities with the marketing department liaise with the finance team, warehousing and logistics departments as appropriate seek ways of improving the way the business operates attend seminars, conferences and events where appropriate keep abreast of trends and changes in the business world. If your business development role is more sales orientated, you may also: help to plan sales campaigns create a sales pipeline negotiate pricing with customers, and suppliers in some cases increase sales of the business carry out sales forecasts and analysis and present your findings to senior management/the board of directors develop the business sales and marketing strategy.